If you are trying to pay but getting an error code while making a purchase, please refer to the below list to see some possible codes along with suggestions for the next steps to take or to try:
|Steps to Take
Error code 213 means that the transaction is expired. It could be because of:
Please restart your device and try to make a purchase again if you didn't get charged.
But if you already made a payment or got charged, please contact us through this form along with the payment proof where the amount has been deducted so that we can check it on our system.
|This means that you have attempted to make a purchase using a payment channel that is not yet activated.
|Please try to purchase again using a different payment channel.
|This means that you have attempted to make a purchase using a price point that is not yet active in Coda's system.
|Please try to purchase again using a different price point.
|This means that the IP address from which you initiated that purchase is blocked.
|Please try to restart your phone if you are using mobile data or restart your modem if you are using WiFi.
|This means you have exceeded the daily or monthly limit that was set by the mobile network.
If you get any other errors or have further questions, do not hesitate to contact us through this form. We apologize for any inconvenience.